Quality Statement

AEL has been established since 1972 and has provided High Quality Heating products to architects and Specifying Engineers in many prestigious buildings.

AEL strive to achieve the highest quality in 10 key areas:-

  1. AEL Business Goal is to get it right first time, every time and to exceed customer expectations whenever possible.
  2. AEL Business System and Procedures should be worthy of any requirement required by IS09001.
  3. AEL Business Principle that quality comes from a staff commitment to service and excellence.
  4. AEL quality begins and ends with the customer and we strive to always satisfy their needs which is reflected in our flexibility both as individuals and as an organisation
  5. AEL builds mutually beneficial relationships with customers and suppliers.
  6. AEL search for excellent design and desire to supply reliable heating products suitable for the purposed they are purchased.
  7. AEL employees work together as a team to satisfy our customers
  8. AEL employees focus on practical procedures to ensure consistent results
  9. AEL will always look for continual improvement through management review to improve business performance, processes, products and services.
  10. AEL staff are encouraged to take responsibility for the results of their actions which contribute to the success of the company